Return & Refund Policy
Thanks for shopping at automotionplus.com.au.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
Accepted Returns based on the following
If the products are dead on arrival.
If the products arrived are not as advertised.
If the product is returned within 14 day of the purchase and the product HAVE NOT BEEN installed, a minimum of 10% re-testing / stocking fee is applicable.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Any returned product must be as supplied in its original new condition and with the original packaging and documentation.
Any product to be returned must have the approval of Automotion Plus prior to returning and an RR number must be obtained.
The RR number will be valid for 10 days and the item must be returned with this 10 days period.
Your item must be in the original packaging.
Non Acceptable product return
We recommend that customers choose carefully before buying as no returns are permitted where the buyer is simply unhappy with their purchase or has changed their mind.
Refunds
A refund amount will be the original price of the product less any re-testing/stocking fee and less the original shipping /freight charge, (for example Original price minus the re-testing/stocking fee and minus the original shipping/freight charges/freight charge subsidy . Items delivered under a free shipping offer will have a deduction of actual shipping cost borne by Automotion Plus.)
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you in the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your bank account.
You will receive the credit within a certain amount of days, depending on your bank’s policies.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us
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